From its very inception, our business has sought to offer a total value package to its customers – rather than merely supplying high-quality products. We efficiently take care of the entire power-chain (value-chain) of the customer so that he can conduct his business or any other activity without interruption.
It is our commitment to ensure that the customer’s business is “powered efficiently”. We overall Value Proposition is that it: Offers a fuel efficient & cost-effective end-to-end solution Assumes total ownership for powering customer’s business efficiently Relieves the customer of all hassles and enables him to focus on his core business.
Within a short span of time (commenced operations in 2005), our team has rolled out a service network, whose service levels are one of the most demanding in the industry, the service team has trained itself to respond to service calls with the shortest possible response time.
We also offer an array of services to its customers which have made the brand a ‘Preferred Business Partner’ in the industry. To help eliminate, whatever concerns that may bother customers on the power front, we have invested in a range of support services:
Personal care in Transportation, Installation & Commissioning
We recognize that efficient and trouble-free operation of a product depends, to a large extent, on its careful transportation, installation and commissioning. With this in view, we provide logistical support through us for moving the product from our factory to the doorstep of our customers. Most of the customers who availed of this service have expressed utmost satisfaction. The trained and experienced service dealers of us ensure that installation & commissioning of the sets are done efficiently across the length and breadth of the country.
Spare Parts Backup
Keeping in mind the extensive use of our machines, we have ensured that required parts are stocked throughout our dedicated network and can be accessed by customers at a short notice.
Retail finance for customers
Having noticed the absence of organized retail finance facility to customers in its range,we have taken up the responsibility and succeeded in organizing Retail finance for customers. Customers who require retail finance can avail this facility with the help of our authorized dealers.
We provide backup services to every product we sell.